| Please be aware that customer service is our #1 priority. It is our goal to make your shopping experience here enjoyable & satisfying.
If you have a question about any of the vintage sewing patterns on our site please do not hesitate to contact us. Email is the easiest way to contact us & we do respond quickly to any inquiries.
CHECK-OUT & PAYMENTS
Payments are glady accepted by Visa, Mastercard, PayPal or Money Orders. Our shopping cart & check-out is very secure. We do not see any of your credit card information, we are only notified that a payment has been made
If you chose to pay for your vintage pattern with a Money Order we will not send out your order until the Money Order has been received. It will take some time for delivery. Payments by Visa, Mastercard or PayPal are much faster & your wait time will be greatly reduced.
SHIPPING DETAILS
We are pleased to offer worldwide shipping. Shipping is free of charge to all destinations. The price you see is the total price including shipping. Shipments are usually made within 1-3 business days following receipt of your payment unless something unforeseen occurs.
Are the patterns complete with no missing pieces?
Unless otherwise stated, patterns are checked to ensure they are complete with the instruction sheets.
Do you accept returns?
Due to the nature of vintage patterns we are unable to accept returns or provide refunds.
Is my personal information safe?
We will never share your contact information with anyone. We keep a database of customer email addresses that are used only by us. We hate spam as much as you do therefore your email address will never be shared.
Do you buy patterns on-line?
We do purchase patterns on-line. Please send us all the details & we will get back to you if we are interested.
Are all the patterns in your inventory displayed on the site?
We have lots of patterns in our inventory that are not on the site. Patterns are added as time permits. If you are looking for a particular pattern please send us an email with the details. We may have it in our inventory. |